Cancellation & Refund Policy

This policy explains cancellation and refund terms for registration payments made for National Conference on Lung Cancer (NALCCON 2026).

Cancellation by the Delegate

• Registration fees are generally non-refundable, as costs are committed in advance to plan the conference.
• If you are unable to attend, you may request to transfer your registration to another eligible person of the same category by writing to us before the event date.

Failed & Duplicate Transactions

• If your account is debited but the registration is not confirmed (a failed transaction), the amount is normally auto-reversed by your bank/payment provider within 5 to 7 working days. If it is not, contact us and we will assist in resolving it.
• If you are charged more than once for the same registration (a duplicate payment), the extra amount will be refunded in full to the original payment method.

Cancellation or Postponement by the Organisers

If the conference is cancelled by the organisers, registered delegates will be offered a refund of the registration fee or the option to carry it forward, as communicated at that time. If the event is postponed or rescheduled, your registration will automatically remain valid for the new dates.

Refund Method & Timeline

Where a refund is approved, it will be processed to the original payment method via Razorpay. Approved refunds are typically initiated within 5 to 7 working days, after which the amount reflects as per your bank or card provider's timelines.

How to Request

To request a transfer or to report a payment issue, email us at contact@nalccon.in (or call +91 9717243531) with your name, registered email, and the payment/order reference from your confirmation. We aim to respond within 3 to 5 working days.